Top AirWatch Interview Questions and Answers for Success

Today we will go through the question asked in AirWatch Interview Questions

To get a job in the field of AirWatch, it’s crucial to be well-prepared. Today This guide  AirWatch Interview Questions will walk you through everything you need to know about AirWatch, such as its security, deployment, and troubleshooting. AirWatch, which was acquired by VMware, is a top-notch solution for managing and securing mobile devices effectively.

VMware Workspace ONE is this awesome digital workspace that lets you use any app on any device. It’s got two main parts: Workspace ONE Unified Endpoint Management (UEM) powered by AirWatch and VMware Workspace ONE Access (which used to be called VMware Identity Manager) and it also works with VMware Horizon to give you virtual desktops and apps.

Facts about AirWatch MDM Interview Questions

Before delving into the interview questions, let’s explore some key facts about AirWatch:

  • AirWatch is a product of VMware, specializing in enterprise mobility management.
  • It offers a unified endpoint management solution for various devices, including smartphones, tablets, and desktops.
  • AirWatch provides robust security features, ensuring data protection and compliance.

AirWatch Interview QuestionsAirWatch Interview Questions

1: What is AirWatch, and why is it important for enterprises Customer?

Answer: AirWatch is a super handy tool that helps organizations handle, protect, and assist mobile devices on various platforms. It’s a must-have for businesses as it guarantees data security, compliance, and smooth device management.

2: How does AirWatch contribute to mobile device security and compliance?

Answer: AirWatch boosts the security of mobile devices by using different methods like encryption, remote lock and wipe, passcode policies, and app security. This ensures that even on mobile devices, sensitive data stays safeguarded..

3: What is the use of BYOD (Bring Your Own Device) in AirWatch?

Answer: AirWatch embraces BYOD, which enables workers to utilize their own devices for work purposes. This approach enhances efficiency and adaptability, but it also presents security concerns that AirWatch effectively tackles..

4: Can you explain the enrollment process in Workspace ONE AirWatch?

Answer: When enrolling in AirWatch, you register your device with the MDM system. There are different ways to do this, like user-initiated or automated methods. The enrollment process guarantees that your devices are securely managed..

5: What are the different deployment methods for AirWatch?

Answer: AirWatch provides two deployment options: on-premises and cloud-based. The on-premises option is perfect for organizations that require strict control over their data. On the other hand, the cloud option is great for those who want a hassle-free setup and the ability to easily scale their operations..

6: How do we configure profiles and policy in AirWatch?

Answer: Profiles and policies in AirWatch allow you to define settings and restrictions for devices. You can create profiles for different device groups and enforce policies to ensure compliance with organizational standards.

7: What common issues will occur in an AirWatch environment, and how can you address to resolve them?

Answer: Common issues include device connectivity problems, application installation failures, and compliance issues. Troubleshooting often involves checking configurations, reviewing logs, and applying updates.

8: How does Workspace ONE or Airwatch UEM group devices and users for management and assignments?

Workspace ONE UEM has various types of groups to handle users, devices, apps, content, and more. To make your unified endpoint management (UEM) strategy more efficient, you can utilize organization groups, smart groups, and user groups together. These groups can be conveniently managed in the Workspace ONE UEM console as assignment groups.

9: What is a Workspace ONE or Airwatch UEM organization group?

Organization groups in Active Directory are similar to organizational units and are typically based on the internal corporate structure, such as geographical location, business unit, and department. With organization groups, you can create groups for different entities within your organization, like Company, Headquarters, Subsidiaries, Management, Salaried, Hourly, Sales, and more. You have the flexibility to customize hierarchies by setting parent and child levels. For example, you can have ‘Salaried’ and ‘Hourly’ as children under ‘Management’. You also have the option to block or allow inheritance settings.

Moreover, organization groups allow you to integrate with multiple internal infrastructures at the tier level. This means you can connect and collaborate with various systems within your organization. Additionally, organization groups enable you to delegate role-based access and management based on a multi-tenant structure. This ensures that different teams or departments have the appropriate level of access and control.

Furthermore, organization groups provide a centralized way to manage device profiles, apps, policies, and products. You can easily configure and apply settings based on preconfigured network IP address ranges. This helps streamline the management of devices and ensures consistency across your organization.

In summary, organization groups in Active Directory offer a range of benefits, including the ability to create customized groups, establish hierarchies, integrate with internal infrastructures, delegate access and management, and efficiently manage device profiles and settings.

10: What is a Workspace ONE or Airwatch UEM smart group?

Smart groups are a great way to determine which platform, devices, and users should receive profiles, compliance policies, applications, books, baselines, sensors, scripts, and more. They offer even more flexibility than organization groups. With smart groups, you can set specific criteria, and if a device or user group meets that criteria, they will be added to the group.

The best part is that you have control over delivering content and settings to user groups, individual users or devices, device platforms, operating systems, models, device tags, and much more. You can also set profiles and compliance policies to include or exclude specific smart groups.

Additionally, you have the ability to view and edit the profiles and policies assigned to individual smart groups, making it easy to manage and customize your settings. Smart groups truly give you the power to tailor your device management to your specific needs.

11: What is a Workspace ONE or Airwatch UEM user group?

User groups offer a way to assign resources to devices based on user access rights and job roles. By utilizing user groups, you can streamline user and device management by aligning end users with LDAP/AD associations. Additionally, you can assign profiles, applications, content, and compliance policies to specific groups of users based on existing groups and distribution lists. The best part is that these assignments can be automatically updated whenever there are changes in the directory user groups or they can be updated with administrator approval. To ensure security, you can also set role-based access control, allowing only approved administrators to make changes to policy and resource assignments for certain user groups.

12: What is the Workspace ONE or Airwatch UEM compliance engine?

The Workspace ONE UEM compliance engine is a powerful tool that keeps a close eye on devices and takes necessary actions to ensure compliance. With this engine, you can easily enforce compliance policies and set up automated actions for any noncompliant activity.

You have the flexibility to create rules for various aspects such as passcode, application compliance, data usage, voice usage, SMS usage, compromised status, encryption status, profile expiration, last compromised scan, Terms of Use acceptance, model, OS version, security patch version, roaming status, and SIM card change.

To make things even simpler, you can view all the rules and actions available for each platform, making setup and administration a breeze. In order to prioritize actions based on user response time, you can set severity levels to perform escalated actions accordingly.

Furthermore, the compliance engine automatically notifies both IT and end users of any noncompliance through customizable notifications. End users can receive notifications via SMS, email, or push notifications, while administrators will be notified via email.

And that’s not all! The compliance engine also has the capability to automatically block access to corporate resources, wipe corporate profiles, or even wipe entire devices if necessary.

With the Workspace ONE UEM compliance engine, you can rest assured that your devices are always in line with your compliance policies, keeping your organization secure and efficient.

13: Can Workspace ONE or Airwatch UEM perform a remote device wipe?

You can easily perform a remote wipe on demand or based on compliance policies from the Workspace ONE UEM admin console. You can even include a note for users during the process. Depending on the platform, there are additional options available. The Enterprise Wipe option removes all corporate connections, applications, and content, but the Workspace ONE Intelligent Hub remains on the device for easy re-enrollment. The Full Device Wipe option performs a “factory reset” to remove all device data (available only on demand) and removes the Workspace ONE Intelligent Hub from the device. In both cases, the device becomes unavailable to view on the console.

14: What is Airwatch VMware Tunnel?

The VMware Tunnel provides a secure and effective method for individual applications to access corporate resources. The VMware Tunnel authenticates and encrypts traffic from individual applications on compliant devices to the back-end system they are trying to reach. The VMware Tunnel serves as a relay between your mobile devices and enterprise systems by authenticating and encrypting traffic from individual applications to back-end systems. To accomplish this authentication and encrypting, the VMware tunnel uses unique certificates.

15: Can Airwatch track browsing history in my device?

AirWatch ensures your privacy by not tracking or collecting any personal data. The data collected is solely used to verify your identity and device, granting you secure access to corporate content, emails, and apps. 

16: What information does AirWatch collect from my devices?

Using the AirWatch console, you can easily monitor the applications that are installed, whitelisted, and blacklisted on both devices and users. AirWatch provides you with valuable insights into app usage, including analytics, without compromising the privacy of personal apps.

17: Can workspace one track my browsing history from my devices?

Please note that the Workspace ONE Intelligent Hub application does not track your personal browsing activity. However, if you are utilizing company resources, such as device management, it is possible that your company has additional systems in place to monitor network traffic.

18: What is Airwatch restricted content in details?

With AirWatch, you can access your content securely on the go, no matter where you are. AirWatch Secure Content Locker keeps your sensitive information safe within a corporate container, giving you a convenient and secure way to access the latest sales materials, board books, or financial reports from your mobile device.

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