Zoho Jobs Opening 2023
Zohoโs suite of products aims to streamline and improve business operations, making it a popular choice for small and medium-sized enterprises. Known for its cost-effective and user-friendly software, Zoho has a diverse customer base spanning various industries. The company emphasizes data security and offers a range of customizable options to cater to different business needs. Zohoโs commitment to innovation and customer-centric approach has solidified its position as a prominent player in the global software industry.
Zoho Jobs Opening 2023
Zoho Corporation is an Indian software company founded in 1996, headquartered in Chennai, India. It has since grown into a global tech giant, with a strong presence in the United States and other countries. Zoho specializes in providing a wide range of cloud-based software solutions for businesses, including customer relationship management (CRM), email, office productivity tools, and finance management applications.
Profile: Technical Support Engineer
Job Description
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
Eligibility Criteria: Any Graduate in any field
- Excellent interpersonal and communication skills (written, verbal, and presentation) to be able to communicate in a global, virtual platform
- Should have excellent verbal and written communication skills.
- ready to work for 24*7 shifts with outstanding customer handling skills.
- good understanding of modern IT management,
- ITSM concepts, exposure in Microsoft OSs
- basic networking concepts, knowledge in Windows OS/applications
Apply for ZOHO
All the interested and eligible candidates may apply to this drive by following the link as soon as possible.
For Details & Apply in Zoho: Click here.
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